The bill requires a delivery network company (DNC) operating in
the state to provide various disclosures to its drivers and to consumers of the DNC regarding payments that a consumer makes to the DNC and the amount that the DNC then pays to a driver.
The bill also requires a DNC to provide specified disclosures to the
division of labor standards and statistics (division) in the department of labor and employment regarding the DNC's operations in the state. The division shall make this information available to the public.
The bill imposes specific requirements on the manner in which a
DNC may provide contracts to drivers and merchants.
The bill specifies how a DNC may deactivate a driver from the
DNC's digital platform, including:
•
Requiring that a DNC disclose specified information about the DNC's deactivation policy to drivers;
•
Imposing requirements for how a DNC may amend the DNC's deactivation policy; and
•
Creating procedures for a deactivation reconsideration meeting for administrative review of a driver's deactivation.
The division may adopt rules to provide reasonable safety and
health protections for drivers. The bill requires that, when a DNC connects a consumer to a driver, the DNC prompt the consumer to encourage the consumer to ensure driver safety upon arrival, including ensuring a clear, well-lit, safe delivery path.
The bill requires that DNCs allow drivers at least 120 seconds to
decide to accept a delivery task offer.
The division may impose fines against a DNC for violations of the
bill. A consumer or driver aggrieved by a violation may file a civil suit against the DNC that committed the violation.
The director of the division is required to adopt rules necessary to
implement the requirements of the bill by April 1, 2025.
